App Voice Automation

By August 9, 2019 Case Study

One of the largest Telcos in India

Problem Statement

one of the largest Telcos in India has developed an app that allows its subscribers
to query their account details & get regular updates on the same. Currently, 2
million+ people use the mobile app. They wanted to provide a better user interface,
which allows users to get better results, with minimum text.

Proposed Solution

Powerup integrated with AWS Lex & Polly to provide complete text-based
automation on the App. The users are allowed to search for latest offers, their
consumption & bill payment with voice commands, thus allowing them to get the latest
updates with minimal text intervention.

Cloud Platform

AWS.

Technologies used

Botzer, Lex, Polly.

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